Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email, username, password)
  • Social login data (when you use social login)
  • Vehicle information (VIN, make, model, year, mileage)
  • Maintenance records and history
  • Usage patterns and preferences
  • Communication preferences

2. Automatically Collected Information

When you use Autohaven, we automatically collect:

  • Device information (IP address, browser type, device type)
  • Usage data (features accessed, time spent)
  • Location data (if permitted by your device)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Generate personalized car maintenance schedules
  • Process and fulfill subscription payments
  • Send notifications and updates
  • Analyze and improve our AI recommendations
  • Protect against fraud and abuse

4. AI and Machine Learning

We use AI and machine learning to process your vehicle data and generate maintenance recommendations. This involves:

  • Analyzing vehicle maintenance patterns
  • Processing service history data
  • Generating predictive maintenance schedules
  • Improving recommendation accuracy over time

5. Information Sharing

We share your information with:

  • Service providers (payment processing)
  • Analytics partners (in anonymized form)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Access controls and authentication
  • Secure data backup procedures
  • Regular security assessments

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Cookies Policy

We use cookies and similar technologies to improve user experience and analyze platform usage. You can control cookie preferences through your browser settings.

12. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of material changes via email or through our platform.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].

Last updated: December 30, 2024